Account & Data Deletion

Delete through the HomeFlow application

HomeFlow does not provide a public web command that deletes an account. To begin the verified workflow, sign in to the HomeFlow application and open Settings → Legal & Privacy → Account & Data Deletion.

Confirmation and reauthentication

The application presents the scope and irreversible nature of deletion. You must complete the required acknowledgements and reauthenticate before submitting the deletion request. Submit the request only once and keep the application open while truthful progress or completion information is displayed.

What the verified workflow deletes

The server-side workflow removes the covered account-scoped HomeFlow database records and HomeFlow-managed uploaded files, then removes the authentication account. The application purges local state attributable to that deleted account, disposes authenticated HomeFlow state, terminates the session, and returns to a signed-out completion state.

Irreversibility

Completed account deletion is permanent. The deleted account cannot be used to sign back in, and a reload or restart does not restore its deleted session. Export or preserve anything you need before confirming deletion.

What deletion cannot remove

Deleting HomeFlow data does not delete original photos, documents, receipts, manuals, exports, downloads, or backups that remain elsewhere on your device or in services outside HomeFlow’s control. You must remove those copies separately.

Provider backups, security logs, deletion-operation records, or information that must be retained where legally required may not disappear immediately. HomeFlow has not published a final binding retention schedule in this pre-launch draft.

Individual records

If you do not want to delete the entire account, applicable HomeFlow features provide controls for deleting certain individual records and attachments. Feature-specific deletion can have different effects from whole-account deletion and may not remove separate history, notification, device-backup, or provider-backup entries.

Need help or cannot access the application?

Contact support@homeflow247.com for account support or privacy@homeflow247.com for a privacy-related deletion question. These addresses provide contact alternatives; they are not represented as an automatic web deletion mechanism. HomeFlow may need to verify identity before acting on an account request.

Privacy information

See the Privacy Policy draft for current information-handling, retention, security, and user-control disclosures.